Q: How do I place an order?
Simply browse our collection, select your desired uniform, choose the size and color, then add it to your cart. Proceed to checkout and follow the payment instructions.
Q: What payment methods do you accept?
We accept all major credit/debit cards, Google Pay, Paytm, and other secure payment options.
Q: Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 24 hours of placement. Please contact our support team as soon as possible.
Q: Do you offer bulk in Quantity?
Yes! We take bulk orders. Please contact our sales team for more details.
Q: How long does shipping take?
Standard shipping typically takes 8-10 business days. Delivery times may vary based on location.
Q: Do you ship internationally?
Yes, we offer international shipping. Shipping fees and delivery times vary by country. Please contact the sales team directly.
Q: How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email/Text. You can also track your order on our website.
Q: How do I find the right size?
Please refer to our size chart available on each product page. If you're unsure, contact our customer service team for assistance.
Q: Can I customize my uniform with my name or hospital logo?
Yes, we offer embroidery and printing services for logos and name customization. Additional charges may apply. Contact the sales team for perfect design and correct measurements of the Logo and embroidery.
Q: Do you offer maternity or petite sizes?
Yes, we offer a range of sizes, including maternity and petite fits. Please check with the sales team for assistance.
Q: What is your exchange policy?
We accept exchange within 5 days of delivery, provided the items are unworn, unwashed, and in original packaging. Custom or embroidered items are non-exchangeable.
Q: How do I initiate an exchange?
Contact our support team with your order number, and we’ll guide you through the process.
Q: Are there any restocking fees?
No, but return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Q: What materials are used in your uniforms?
Our uniforms are made from high-quality cotton blends, polyester, and moisture-wicking fabrics for comfort and durability.
Q: Are the uniforms wrinkle-free and easy to maintain?
Yes, our uniforms are designed for easy care, wash and minimal ironing.
Q: Do you offer antimicrobial uniforms?
Yes, we have special collections with antimicrobial uniforms, which have the advantage of fewer washes, better odor control, and longer product life. Check the product descriptions for details.
